I connect business context with data to make better decisions.
My work spans commercial analytics, pricing, business intelligence, research, and applied machine learning. I bring enterprise and customer facing experience into the way I frame analytical problems: start with the decision, understand the data, test the evidence, and communicate what should happen next.
I started on the business side. My early career in Bangladesh put me close to customers, campaigns, enterprise technology projects, proposals, tenders, contracts, and commercial decisions. Over time, data became a bigger part of how I worked through performance reporting, CRM information, customer trends, cost analysis, and KPI dashboards.
I moved to the USA to deepen that work through analytics. My M.S. in Business Analytics at Kent State University strengthened my technical foundation in SQL, Python, visualization, databases, statistical modeling, and machine learning. At Pipeline Packaging, I then applied analytics directly to sales, pricing, margin, and data validation work.
Today, I bring the business and analytical sides together. My current work includes commercial analytics, large scale outcomes research, and mobile application security analysis. Across these different settings, I am interested in whether the data and analysis are reliable enough to support the decision being made.
Applied analytics to pricing and sales operations, large scale health outcomes research, mobile application security analysis, and an independent commercial analytics platform.
Completed an M.S. in Business Analytics at Kent State University with a 3.84 GPA, strengthening SQL, Python, visualization, modeling, machine learning, and database skills.
Worked across enterprise accounts, proposals, tender processes, customer relationships, commercial analysis, KPI reporting, UAT, contracts, invoicing, and technology projects.
Monitored campaign performance and revenue metrics at Banglalink, building an early foundation in performance driven decision making.
Named projects and responsibilities from my career in Bangladesh.
Project: Purchasing Call Center and Video Conference Management Software/System.
Outcome: The project was successfully won and coordinated.
My contribution: Relationship Manager for IDEA Project, Phase 2, Bangladesh Election Commission.
Project: SMS and Call Center Solution Support.
Outcome: The support engagement was successfully served and completed.
My contribution: Relationship Manager for IDEA Project, Phase 1, Bangladesh Election Commission.
Project: Supply of a Digital/e-Signature Solution and maintenance service for Robi, January to April 2022.
Contribution: Relationship Manager for the Robi engagement, serving as the link between our project team and Robi.
Project: Delivery of print server and accessories to the Election Commission Secretariat.
Outcome: The equipment was successfully delivered.
My contribution: Main point of contact for the task with the Election Commission.
Project: deshiphool.com, described in my career highlights as an e-commerce platform for flower and floral products, with website and Android B2B presence and USAID support.
My contribution: Member of the Organizing Committee.
Highlight: Bangladesh Flower Fest 2017 with USAID AVC.
Scope: Contact center monitoring, floor management, and online reporting across inbound, outbound, and non-voice support.
Clients listed in my career highlights: Bangladesh Election Commission, MIST, Butterfly Marketing Limited, Robi Axiata Limited, Axiata Digital Limited, Gemcon Group, Ispahani Tea Limited, Square Food & Beverage Limited, Nielsen Bangladesh, Bengal Meat, Aarong, Bangladesh Edible Oil, AB Bank Ltd, Eastern Bank Ltd, Mahindra Two Wheelers Limited, Kantar Bangladesh Limited (Millward Brown), Pathao, Well Group, and DHL Bangladesh.
Filter the portfolio by the kind of problem being solved.
Independent portfolio platform built on a synthetic B2B distributor database with 300 accounts and 100,000 order lines. The star schema supports analysis of pricing leakage, realization, profitability, fulfillment, and account risk.
Analyzed a seven year national inpatient dataset of roughly 22.6 million records, focusing on about 2.3 million ADRD hospitalizations to examine mortality, length of stay, and hospital cost using logistic, negative binomial, and gamma regression.
At Kent State's SPIRIT Lab, I build Python workflows with PyMuPDF and pandas to extract and analyze mobile application security reports. In an earlier phase, I analyzed reports for six apps: Alibaba, TikTok, LinkedIn, Uber, Airbnb, and Strava, comparing manifest settings, code findings, network security severity, and trackers.
During my Sales Analyst internship at Pipeline Packaging, I validated sales and pricing data during an Oracle to PROS migration and built Tableau reporting for margin walk, negative margin, ancillary costs, industry breakdowns, and freight and tariff comparisons.
Built a sales forecasting workflow with Prophet and used Isolation Forest to identify unusual observations for review, alongside analysis of pricing, discounts, and margins.
View project →Compared Logistic Regression and Random Forest on 10,000 customers. The Random Forest reached 84.3% accuracy, 66.3% recall, and 0.855 ROC AUC, showing why accuracy alone was insufficient for the business question.
A chronological view of my roles across the USA and Bangladesh, with the organization names visible.
SPIRIT Lab, Kent State University • USA
Build Python workflows for mobile application security research. In an earlier phase, analyzed security reports for six apps: Alibaba, TikTok, LinkedIn, Uber, Airbnb, and Strava, comparing manifest settings, code findings, network security severity, and trackers.
Pipeline Packaging • Hudson, Ohio, USA
Validated sales and pricing data during an Oracle to PROS migration and built Tableau reporting for margin walk, negative margin, ancillary costs, industry breakdowns, and freight and tariff comparisons.
Technometrics Ltd. • Dhaka, Bangladesh
Prepared 30+ RFQ and RFP responses with margin and cost analysis and managed CRM pipeline and client performance information across banking clients.
Coder De Dhaka Ltd. • Dhaka, Bangladesh
Built the company's first KPI dashboards in Excel and analyzed customer behavior and revenue trends with a focus on validated reporting.
Commlink Info Tech Ltd. • Dhaka, Bangladesh
Worked across RFP, RFI, and RFQ processes, budgeting and cost estimation, contract renewals, invoicing, payment tracking, and international vendor coordination for technology engagements. Relationship Manager on the Bangladesh Election Commission IDEA project and the Robi engagement.
Windmill Infotech Ltd. • Dhaka, Bangladesh
Built KPI dashboards and reports across SAP, Oracle, and an internal CRM while supporting 20+ enterprise clients including Nielsen, DHL, Kantar, and AB Bank, and participated in UAT for new business systems.
Banglalink Digital Communications • Dhaka, Bangladesh
Monitored campaign performance and revenue metrics across telecom product lines and supported reporting used for strategic planning.
Python, pandas, scikit learn, statsmodels, R, statistical modeling, machine learning
SQL, MySQL, SQLite: working knowledge of joins, CTEs, and window functions; data validation
Tableau, Power BI, DAX, Excel, Power Query, PivotTables
PROS pricing, SAP Ariba, Coupa, e-GP, with working exposure to SAP and Oracle
GitHub, Jupyter, Google Colab, VS Code
Pricing, sales operations, margin analysis, customer performance, proposals, contracts, commercial decision support
Kent State University • USA • Dec 2025
GPA 3.84
Southeast University, Bangladesh • 2013
University of Liberal Arts Bangladesh • 2010
Open to opportunities in pricing analytics, commercial analytics, business intelligence, sales analytics, and data informed business analysis.